TERMS & CONDITIONS
Last Updated: September 29, 2026
These Terms & Conditions (“Terms”) govern your access to and use of christicossette.com (the “Website”) and the products, programs, coaching services, memberships, workshops, events, digital products, educational materials, and other services offered by CLC 360 LLC dba Cossette Transformation Coaching (“Company,” “we,” “us,” or “our”).
These Terms also apply, as applicable, to programs, memberships, communities, and brands operated by the Company, including Cossette Transformation Coaching and Powerhouse Women Network, as well as products and programs offered through the Website or directly by the Company.
By accessing the Website, purchasing a product or service, enrolling in a program, participating in a membership or event, or otherwise using our services, you agree to these Terms.
If you do not agree with these Terms, please do not use the Website or purchase or participate in our products or services.
1. USE OF THE WEBSITE
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for lawful personal and business purposes consistent with these Terms.
You agree not to:
Use the Website for any unlawful or fraudulent purpose.
Attempt to interfere with the operation or security of the Website.
Gain unauthorized access to restricted portions of the Website or another user's account.
Copy, reproduce, distribute, publish, transmit, sell, license, or commercially exploit Website content except as expressly permitted by these Terms.
Use the Website to transmit spam, malicious software, or other harmful content.
Scrape, systematically download, harvest, or extract Website content or data without our written permission.
Use our intellectual property to create, market, teach, or sell competing or derivative products or services without our written permission.
We may restrict, suspend, or terminate access to the Website if we reasonably believe these Terms have been violated.
2. PRODUCTS AND SERVICES
CLC 360 LLC dba Cossette Transformation Coaching may offer products and services including, but not limited to:
Individual and group coaching
Executive and leadership coaching
Career and professional development coaching
Business coaching
Workshops and training
Speaking and educational programs
Powerhouse Women Network memberships, programs, and events
Online courses and programs
Digital products
Books and workbooks
Assessments and exercises
Templates, planners, worksheets, and other resources
Videos, audio recordings, webinars, and other educational content
Specific products or services may also be subject to additional agreements, policies, enrollment terms, order forms, or purchase terms presented at the time of purchase.
If there is a conflict between these Terms and a separately signed agreement between you and the Company, the separately signed agreement will control with respect to the subject matter addressed by that agreement.
3. PURCHASES AND PAYMENT
When purchasing a product or service, you agree to provide accurate and current billing and payment information.
Prices are listed in U.S. dollars unless otherwise stated.
You authorize the Company and its third-party payment processors to charge your selected payment method for amounts due in connection with your purchase.
If you select a payment plan, subscription, or recurring membership, you authorize recurring charges according to the payment schedule disclosed when you enroll or purchase.
You are responsible for keeping your payment information current.
If a payment is declined, reversed, disputed, or otherwise unsuccessful, we may suspend access to the applicable product, service, program, or membership until the outstanding balance is paid.
Payment plans represent a commitment to pay the full purchase price and are not month-to-month arrangements unless specifically identified as such at the time of purchase.
4. REFUNDS AND CANCELLATIONS
Refund and cancellation terms may vary depending on the product, program, event, membership, or service purchased.
Any specific refund or cancellation policy presented on a sales page, checkout page, registration page, order form, coaching agreement, membership agreement, or other purchase document will apply to that purchase.
Unless otherwise expressly stated in writing at the time of purchase, purchases of digital products, downloadable materials, recordings, courses, workshops, and other immediately accessible digital content are final and non-refundable once access has been provided.
Coaching services, memberships, events, and other programs may have separate cancellation or refund terms communicated at enrollment.
Failure to use, attend, access, download, or participate in a purchased product or service does not automatically entitle you to a refund.
Nothing in this section limits any rights that cannot lawfully be waived under applicable law.
5. RECURRING MEMBERSHIPS AND SUBSCRIPTIONS
Certain services, including memberships such as Powerhouse Women Network, may be offered on a recurring subscription basis.
When you enroll in a recurring membership or subscription, you authorize us to automatically charge your payment method at the frequency and price disclosed at enrollment until the membership or subscription is canceled in accordance with the applicable cancellation terms.
Cancellation prevents future renewals but does not automatically provide a refund for amounts already paid unless otherwise required by law or expressly provided in the applicable membership terms.
We may change membership or subscription pricing, benefits, or features. When required or appropriate, we will provide notice before a material change becomes effective.
6. COACHING AND EDUCATIONAL DISCLAIMER
The Website and our coaching, programs, workshops, memberships, courses, digital products, resources, events, presentations, and other content are provided for educational, informational, coaching, and personal or professional development purposes.
Coaching is not therapy, mental health treatment, medical care, legal advice, tax advice, accounting advice, investment advice, financial planning, or another licensed professional service.
Information provided through the Website or our products and services should not be treated as a substitute for advice from an appropriately qualified professional when such advice is needed.
You remain responsible for your own decisions, actions, implementation, and results.
Our role is to provide coaching, education, frameworks, tools, questions, perspectives, strategies, and resources. You determine how and whether to apply them.
7. NO GUARANTEE OF RESULTS
We want our clients and customers to succeed. However, we cannot and do not guarantee any particular outcome.
We do not guarantee employment, job offers, promotions, compensation increases, business growth, increased revenue or income, financial results, improved relationships, personal transformation, professional advancement, health outcomes, or any other specific result.
Your results depend on numerous factors outside our control, including your circumstances, background, experience, decisions, actions, effort, participation, implementation, market conditions, and other factors.
Statements regarding potential outcomes or examples of results are illustrative and should not be interpreted as promises or guarantees.
8. TESTIMONIALS AND CLIENT STORIES
Testimonials, reviews, endorsements, client stories, case studies, and examples appearing on the Website or in our marketing materials reflect the experiences and opinions of the individuals providing them.
Individual results vary.
Testimonials and examples are not guarantees, promises, or representations that you will achieve the same or similar results.
Results depend on numerous individual factors, including each person's circumstances, experience, decisions, effort, participation, and implementation.
When compensation, free products or services, discounts, or another material connection exists in connection with an endorsement, we will make disclosures as required by applicable law.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, the Website and all materials created or provided by CLC 360 LLC dba Cossette Transformation Coaching are owned by or licensed to the Company and are protected by applicable copyright, trademark, and other intellectual property laws.
These materials may include, without limitation:
Website copy and content
Books and workbooks
Coaching frameworks and methodologies
Assessments
Exercises
Worksheets
Templates
Planners
Guides
Presentations
Courses and programs
Videos
Audio recordings
Webinar and workshop recordings
Training materials
Graphics and designs
Downloads
Membership content
Powerhouse Women Network content and resources
Annual planning and review materials
Written, recorded, and digital educational materials
Unless expressly stated otherwise in writing, purchasing or receiving access to our materials gives you a limited, revocable, non-exclusive, non-transferable license to use them for your own personal or internal business use.
Purchasing a product does not transfer ownership of the underlying intellectual property to you.
10. PROHIBITION ON SHARING OR REDISTRIBUTING PAID MATERIALS
Our paid materials are licensed to the individual purchaser unless we expressly provide a different license in writing.
You may not:
Share purchased materials with another person.
Forward access links, login credentials, downloads, videos, recordings, or files to another person.
Upload our materials to a shared drive, website, membership platform, artificial intelligence system, file-sharing service, database, or other location where unauthorized individuals may access them.
Copy or reproduce materials for distribution.
Sell, sublicense, license, publish, or give away our materials.
Modify our materials and redistribute them as your own.
Use our materials to create substantially similar products, courses, coaching programs, workshops, templates, or commercial resources.
Teach, facilitate, or deliver our proprietary programs or materials to others unless we have expressly authorized you to do so in writing.
Each person who wishes to access a paid product, program, membership, course, workshop, or resource must obtain their own authorized access unless a multi-user, team, or organizational license has been expressly granted.
Unauthorized sharing or distribution may result in immediate termination of access without refund and may subject the responsible party to legal remedies available under applicable law.
11. BOOKS AND PUBLISHED MATERIALS
Books and other commercially published materials may be subject to additional rights held by publishers, distributors, or other third parties.
Nothing in these Terms grants permission to reproduce, distribute, or commercially use any book, audiobook, workbook, or published material beyond rights otherwise provided by applicable law or expressly granted in writing.
12. USER ACCOUNTS AND PASSWORDS
Certain products or services may require a user account, password, or other login credentials.
You are responsible for maintaining the confidentiality of your credentials and for activity occurring through your account.
You may not share your login credentials with another person unless expressly authorized by us.
We may suspend or terminate accounts when we reasonably believe credentials are being shared, access is unauthorized, or these Terms have been violated.
13. USER CONTENT
If you voluntarily submit content for public display through the Website, such as a public comment, review, or community post, you represent that you have the right to submit that content and that it does not violate applicable law or another person's rights.
You may not submit content that is unlawful, fraudulent, defamatory, threatening, harassing, obscene, discriminatory, infringing, or otherwise violates another person's legal rights.
We may moderate, remove, or restrict public content when we reasonably determine that doing so is appropriate.
By intentionally submitting content for public display, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use that content in connection with operating and promoting the Website, community, or service in which you submitted it.
This provision does not mean that private emails, private coaching communications, or other confidential communications may automatically be used publicly as testimonials or marketing content.
We will obtain appropriate permission before identifying or publicly using private client communications as testimonials or endorsements.
14. COMMUNITY AND MEMBERSHIP CONDUCT
Programs, memberships, events, and communities operated by the Company are intended to provide constructive and respectful environments.
Participants agree not to harass, threaten, discriminate against, intimidate, or intentionally harm other participants.
Participants may not use membership directories, community contact information, attendee lists, or other participant information for unsolicited mass marketing, solicitation, data harvesting, or other unauthorized commercial purposes.
We reserve the right to remove a participant from a community, event, membership, or program for conduct that materially disrupts the community, threatens another participant, violates these Terms, or violates applicable program rules.
Any refund following removal will be determined according to the applicable program or membership terms and applicable law.
15. CONFIDENTIALITY WITHIN GROUP PROGRAMS
Group coaching programs, memberships, workshops, events, and communities may involve participants voluntarily sharing personal or professional information.
Participants are expected to respect the privacy of other participants and not intentionally disclose another participant's confidential or personal information outside the group without permission.
However, because other participants are independent third parties, CLC 360 LLC dba Cossette Transformation Coaching cannot guarantee that another participant will maintain confidentiality.
You should use your own judgment when deciding what information to disclose in a group environment.
16. EVENTS, WORKSHOPS, AND PROGRAM CHANGES
We may occasionally need to modify the date, time, location, format, speakers, facilitators, content, or other details of an event, workshop, program, or membership.
We may also cancel or reschedule an offering when circumstances reasonably require it.
If we cancel an offering entirely, any refund, credit, rescheduling option, or other remedy will be communicated to affected purchasers and handled in accordance with the applicable purchase terms and applicable law.
We are not responsible for travel, lodging, transportation, childcare, lost wages, or other incidental expenses incurred in connection with attending an event unless expressly agreed otherwise in writing.
17. THIRD-PARTY SERVICES AND LINKS
The Website and our programs may contain links to or integrations with third-party websites, platforms, applications, products, or services.
We do not control third-party websites or services and are not responsible for their content, availability, privacy practices, security, policies, products, or services.
Your use of third-party services is subject to the applicable third party's terms and policies.
A link or reference to a third party does not necessarily constitute an endorsement.
18. AFFILIATE DISCLOSURE
From time to time, we may recommend products, services, resources, or companies and may receive compensation, commissions, referral fees, complimentary products or services, or another benefit if you purchase or engage with them.
When a material relationship exists, we will disclose it as required by applicable law.
Compensation does not change our commitment to sharing recommendations and opinions that reflect our genuine views and experiences.
You should independently evaluate whether a recommended product or service is appropriate for you.
19. WEBSITE INFORMATION
We make reasonable efforts to provide accurate and useful information, but Website content may occasionally contain errors, omissions, outdated information, or technical inaccuracies.
We may modify, update, remove, or discontinue Website content at any time.
We do not warrant that the Website will always be available, uninterrupted, secure, or error-free.
20. DOWNLOADS AND TECHNOLOGY
You are responsible for maintaining appropriate security protections on your devices and systems.
We cannot guarantee that files, websites, downloads, third-party platforms, or electronic communications will always be free from viruses, malware, security vulnerabilities, or other harmful components.
You assume the ordinary risks associated with accessing and downloading electronic materials.
21. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, PRODUCTS, SERVICES, PROGRAMS, MEMBERSHIPS, AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DISCLAIM WARRANTIES, EXPRESS OR IMPLIED, TO THE EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR OTHER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.
22. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLC 360 LLC DBA COSSETTE TRANSFORMATION COACHING AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OF DATA, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, PRODUCTS, SERVICES, PROGRAMS, MEMBERSHIPS, OR MATERIALS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO A PARTICULAR PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THAT PRODUCT OR SERVICE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless CLC 360 LLC dba Cossette Transformation Coaching and its owners, officers, employees, contractors, representatives, and agents from third-party claims, liabilities, damages, losses, and reasonable expenses, including reasonable attorneys' fees, arising from your unlawful use of the Website or services, your infringement of another person's rights, your unauthorized distribution of our intellectual property, or your material violation of these Terms.
24. PRIVACY
Your use of the Website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information and should be reviewed separately from these Terms.
25. EMAIL COMMUNICATIONS
If you provide your email address in connection with a purchase, registration, download, event, program, or other interaction with us, we may send communications necessary to administer that transaction or relationship.
Marketing communications will be handled in accordance with applicable law and our Privacy Policy.
You may unsubscribe from marketing emails using the unsubscribe link provided in those communications.
Unsubscribing from marketing communications may not prevent us from sending transactional or administrative communications related to purchases, accounts, memberships, programs, or services.
26. TERMINATION OF ACCESS
We may suspend or terminate access to the Website, a digital product, membership, program, community, or other service when reasonably necessary because of:
Nonpayment
Unauthorized account or content sharing
Intellectual property infringement
Fraudulent activity
Harassment or serious misconduct
Material violation of these Terms
Conduct that threatens the security or operation of our systems or community
Termination does not eliminate payment obligations already incurred.
Refund eligibility following termination will be determined under the applicable purchase agreement, these Terms, and applicable law.
27. CHARGEBACKS AND PAYMENT DISPUTES
If you believe a charge was made in error, please contact us promptly so we can attempt to resolve the issue.
Initiating a payment dispute or chargeback does not automatically cancel contractual payment obligations.
We reserve the right to provide applicable transaction records, agreements, access records, communications, and other relevant documentation to payment processors or financial institutions when responding to a payment dispute.
We will not penalize or restrict any lawful consumer right to dispute an unauthorized or genuinely erroneous charge.
28. GOVERNING LAW AND VENUE
These Terms and any dispute arising from or relating to the Website or products or services provided by CLC 360 LLC dba Cossette Transformation Coaching will be governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.
To the extent permitted by applicable law, any legal proceeding arising from or relating to these Terms or our products or services will be brought in an appropriate state or federal court having jurisdiction in or over Dakota County, Minnesota, and the parties consent to the jurisdiction and venue of those courts.
Nothing in this provision deprives a consumer of rights that cannot lawfully be waived under applicable law.
29. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes in our business, products, services, technology, or applicable legal requirements.
The updated version will be posted on the Website with a revised “Last Updated” date.
Changes will apply prospectively from their effective date unless applicable law permits or requires otherwise.
For material changes affecting an ongoing paid membership, subscription, or contractual relationship, we will provide additional notice when required by applicable law or the applicable agreement.
30. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where permitted by law.
The remaining provisions will continue in full force and effect.
31. NO WAIVER
Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision or another provision in the future.
32. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any applicable purchase terms, order forms, enrollment agreements, coaching agreements, membership agreements, or other written agreements between you and the Company, constitute the applicable agreement between you and CLC 360 LLC dba Cossette Transformation Coaching regarding the subject matter they address.
33. CONTACT INFORMATION
Questions regarding these Terms & Conditions may be directed to:
CLC 360 LLC dba Cossette Transformation Coaching
Lakeville, Minnesota 55044
United States of America
Email: christi@christicossette.com
Terms of Sale
Definitions
1.1 We, us, our mean CLC 360 LLC.
1.2 You and your mean the purchaser of goods, audio or video content from CLC 360 LLC.
1.3 This is a contract between us and you.
1.4 “Lifetime Access” means ongoing and complete access a course for the life of the program, not for your life or the life of Christi Cossette.
This is ongoing access at no additional charge until the course is no longer offered, at which time all members will be given at least 12 months notice before a program is closed. Any future closure of the program or community does not affect the refund policy and does not entitle members to any form of refund.
Contract
2.1 When you purchase audio or video content from us, we grant you a license (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.
2.2 We may terminate your license to use any purchased products if you breach this contract.
2.3 If you purchase a compact disc or DVD from us you may convert that content Into an electronic format such as MP3 or MP4 for your personal use on a portable audio or video playback device.
Fees and Payment
3.1 Optional regular and premium paid services are available on our site. By selecting a service you agree to pay us the monthly or annual subscription fees indicated for that service. Payments will be charged on the day you sign up for a service and will cover the use of that service for a monthly or annual period as indicated. In some cases additional written agreements will be required to be signed and submitted and those services are governed by those specific guidelines.
Unless otherwise stated, subscription fees and/or other fees are not refundable. Services that have been performed, consumed or delivered are non refundable. Services that have been not performed, consumed or delivered, unless otherwise stated in a separate written and signed agreement, may be negotiable for partial refund or cancellation depending on what else has been delivered such as bonus products, downloads, live events and books.
If you wish to cancel your service with CLC 360 LLC, you need to contact us within 10 days of your next billing date stating the full reason of your cancellation. Contact must be made by email to ch*****@*************te.com and phone to 952-484-7747.
Service availability often depends on the availability of third-party services over which we have no control. Credit is not provided for periods where service is unavailable or reduced due to the unavailability or interruption of those third-party services. Credit is not provided for periods where “client” is unresponsive to “company” or not taking advantage of services, calls, events, etc. Liability of “company” is limited to the amount actually paid by the “client” and nothing more.
3.2 being removed or banned from a Mighty Network group does not entitle you to a refund of your enrollment fee.
3.3 For events and courses, you may request to make payment by installments. If you and we agree that you may make payments by installments, you must pay all installments on or before each due date.
3.3 The due date for each installment is 30 days after purchase and payment of the first installment and 30 days after each previous installment.
3.4 CLC 360 LLC is a United States based company. If you are located outside of the United States, your banking institution may apply international fees and currency conversion charges to payments made to CLC 360 LLC. These fees are outside of our control and may be checked with your banking institution.
3.5 All goods sold by us are charged in the currency listed on the order form. If you are located in the United States the price includes United States Sales & Use Taxes.
Warranty
4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects which occur because of misuse or accidental damage.
Privacy
7.1 You agree to our Privacy Policy.
Course and Membership terms
8.1 If you purchase any courses or memberships from us, you must abide by the membership rules and policies on the Mighty Networks platform.
Terms
If you purchase one of our courses or memberships, you must abide by additional terms and policies listed here:
Powerhouse Women Network Terms & Conditions
Refunds
After purchase is made for either the Powerhouse Women Network membership or the VIP All Access Upgrade membership, if you would like to cancel your membership you can request to cancel in writing to ch*****@*************te.com.
If you chose the monthly renewal option upon signup, your membership will be cancelled effective as of the next renewal date and you will continue to have access to all tools, products and services until your membership expires on the following renewal date.
If you chose the annual renewal option upon signup, your membership will be cancelled effective the last day of the month we receive your written cancellation request. You may receive a refund of the pro-rated amount remaining on your 12 month membership based on the remaining months in your contract.
Refunds may take up to 14 business days to process in addition to any additional days it may take for the money to be received at your financial institution.
Trade marks
9.1 Trade marks used on the Website belong to their respective owners. You must not use any trade mark displayed on the Website without the express written permission of us or the third-party owner.
Events
10.1 Cancellation policy: Tickets are non-refundable but completely transferable. If you require your ticket to be transferred to someone else, please email their full name and email address to ch*****@*************te.com no less than 3 working days prior to the event.
10.2 Event: CLC 360 LLC reserves the right to change the event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of an equivalent standard in a reasonable distance from the original location.
10.3 Behavior: CLC 360 LLC reserves the right to prohibit entry or eject any person from the Venue based on behavior deemed inappropriate by CLC 360 LLC staff and/or its agents and others working under its authority.
10.4 Image Release: In registering for a Christi Cossette or The Powerhouse Women Network event, you grant permission to CLC 360 LLC, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for CLC 360 LLC and The Powerhouse Women Network. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, CLC 360 LLC and The Powerhouse Women Network and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise CLC 360 LLC by email as soon as possible at ch*****@*************te.com.
Entire Agreement
These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.